Delivery and Warranty
DELIVERY
Most orders will ship within 30 days from the time your order is confirmed and payment is received and
cleared. This is not guarantee for a date specific arrival of your order.
UK SHIPPING
UK delivery is typically next day.
INTERNATIONAL SHIPPING
Overseas shipping typically a week.
ADDRESSING
We can only ship to street addresses. Couriers can not deliver to a PO Box.
6 YEAR CONDITIONAL WARRANTY
THOR warrants that it's laser systems will function and perform within specification for two years from the
date of delivery. This is automatically extended for another two years, if serviced by THOR Photomedicine
Ltd , every two years continuously up to a maximum of six years. This warranty covers all parts, labour and
shipping for that two year period with some exclusions (see below).
WARRANTY EXCLUSIONS
Batteries (used in portable units) and probe cables are excluded from the warranty as the lifetime of
these will depend on the amount of use and operator care. The warranty shall not apply to equipment
that has been abused, modified or damaged, or fitted with substitute parts other than parts fitted by
THOR. THOR shall not be liable for any consequential loss or inconvenience caused by any failure of
it's products.
SERVICE AND REPAIRS
To arrange a service of the equipment visit the website www.thorlaser.com/service.
In the unlikely event that the product fails within the terms of the warranty, shipping and repairs will be performed at no charge.
CANCELLATION OF ORDERS
If you cancel your order THOR reserves the right to levy a charge for costs incurred.