Online Service Booking Form

Please use this form to book your system in for servicing. Go here to learn more about THOR's Maintenance and Repairs programme.

Required fields are marked with *

First Name*

Last Name*

E-Mail Address*

Hosp/Uni/Clinic/Company*

Profession*

Street Address*

Town/City*

Region*

Zip/Postal Code*

Country*

Phone*

Standard Annual Service

The standard annual service is a requirement for your five year conditional warranty. More details, including prices, are available on the previous page.

Please select whether or not you would like your unit and probes to undergo THOR's Standard Annual Service*

YES

Equipment

Please send in all equipment at the same time. Reproducing problems you may be experiencing is significantly easier when we have all your equipment at once.

Control Unit

How to identify your control unit

How to find serial number

Probes

How to find serial number on probe

Please describe any issues you are experiencing. Where possible please reference a serial number to indicate which probe or unit you are experiencing the problem with.

Shipping

Would you like THOR to arrange collection or return shipment of your laser with insurance cover? *

YES (recommended) — I confirm that I/we grant THOR Photomedicine Ltd full responsibility for our equipment whilst it is in transit and under THOR's control, including storage at their service centre.

NO — I wish to arrange the shipment of my equipment to THOR.

THOR Photomedicine Ltd is an ISO 13485:2016 certified medical device company.

The THOR LX2.3 Photobiomodulation system has a medical CE mark (EC certificate). It is indicated for oral mucositis, tendinopathies, joint pain, neck pain and back pain for marketing in the UK, EU and Australia.

The THOR LX2.3 Photobiomodulation system is also FDA Cleared for marketing in the United States for: Temporary increase in local blood circulation, temporary relief of minor muscle and joint aches, pains and stiffness and relaxation of muscles; for muscle spasms, and minor pain and stiffness associated with arthritis.

Excluding the THOR LED Helmet, THOR LX2 and NovoTHOR systems are manufactured under conditions fulfilling the quality system requirements of Annex II, excluding (4), of the directive 93/42/EEC as amended and satisfy the applicable international harmonised standards.

Positive systematic reviews published by:

The British Medical Journal (BMJ), The Lancet, the International Association for the Study of Pain (IASP), the World Health Organisation (WHO), the Multinational Association for Supportive Care in Cancer (MASCC), the European Society for Medical Oncology (ESMO)

Appropriate regulatory clearance or approvals include: