Please fill in all fields.
Please list and send in all equipment at the same time.
Please select whether you would like your unit and probes to undergo THOR's Standard Annual Service.
The standard annual service is a requirement for your five year conditional warranty.
Select this if you only require a repair. A survey will be required.
When was the issue discovered?
Where was the issue discovered?
Please describe the fault.
Please describe any mitigation actions taken.
Serial numbers of all probes/control units involved.
Would you like THOR to arrange collection or return shipment with insurance cover?
We grant THOR Photomedicine Ltd full responsibility for our equipment whilst in transit.
We will take full responsibility for our equipment whilst in transit.
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